Borrowing FAQs

Your PIN (sometimes called password) is a 7-digit number assigned when you register. You can change your PIN by visiting My Account or asking a staff member to assist you.

If you’ve forgotten your PIN, a staff member at the Main Street location can help. Or call us at (859) 885-3523 or text us at (859) 538-5885 (standard messaging rates apply).

With your library card number and PIN, you can renew your items and download and stream eBooks, music, movies and magazines. You can search for articles and learn online. You also need these numbers to use our public computers.

To renew items, pay fines, place holds, and more, log in to your account online.

If you lose your card or think it might be stolen, please let us know as soon as possible. This is very important because you remain responsible for all card activity until you report the card lost or stolen.

Keep your card in a safe place and never share your PIN or let anyone else use your card.

To renew your library card, stop by the Main Street location, call us at (859) 885-3523 or text us at (859) 538-5885 (standard messaging rates apply).

As long as there are no holds on your items, we will automatically renew them for you at the end of the loan period. Items will continue to auto-renew until they have met their renewal limit.

For questions, call us at (859) 885-3523 or text us at (859) 538-5885 (standard messaging rates apply).

Items renew as follows:

In addition to book drops at the Main Street location and at JCPL+ Wilmore, book drops are also located at:

Kroger, 200 E. Brannon Road, Nicholasville KY

Wilmore City Hall, 210 S. Lexington Avenue, Wilmore

Please do not return Interlibrary Loans, Maker Kits, or items from our Library of Things in a book drop.

You can place a hold on items in person, by phone at (859) 885-3523 or text at (859) 538-5885 (standard messaging rates apply). You can also place a hold from the library catalog.

Holds can be placed on all items except reference materials and magazines.

You can have your holds delivered to the Main Street location or JCPL+ Wilmore. We offer Curbside Holds Pickup at the Main Street location.

With a special library card, you can have your items delivered to a Library in a Box locker at Kroger/Brannon Crossing or Wilmore City Hall.

JCPL is fine-free! We will not charge you for overdue items.

Library materials that are not returned within 45 days of their due dates are considered lost. At that time, your account will be billed the replacement cost.

If you owe $50.00 or more, your account will be blocked. Each time you pay 10% of the outstanding balance, you may borrow two items* regardless of your account status.

*A library card in good standing is required to borrow Wi-Fi hotspots and other take-home maker kits and items from our Library of Things, such as musical instruments and sewing machines.

If you have a book, DVD, or any other library item from years ago that just never got returned, you can rest easy and bring it back to JCPL with no worries.